Privacy Policy

At Grow POS, we value and respect your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you interact with our website, services, or products. By using our website or services, you agree to the terms of this policy.

1. Information We Collect

We collect personal information that you provide directly to us, as well as information automatically collected when you use our website or services. The types of information we collect include:

Personal Information: Email address, Phone number, Address, Business details.

Transactional Data:

Payment information (for processing payments, but we do not store your full credit card details)
Order history and preferences (for service customization)

2. How We Use Your Information

We use your information for various purposes, including:

Providing Services: To deliver our POS system and related services to you, including demo scheduling, product updates, and technical support.
Improving Our Services: To enhance user experience, analyze website traffic, and improve the overall functionality of Grow POS.
Communication: To respond to inquiries, send updates about our services, and communicate important information regarding your account.
Marketing: To send promotional emails and updates (you can opt-out at any time).
Compliance: To comply with legal obligations and ensure our services adhere to industry standards and regulations.

3. How We Protect Your Information

We take data protection seriously and use appropriate technical, administrative, and physical safeguards to protect your personal information. This includes encryption, secure servers, and access control measures to prevent unauthorized access or disclosure of your data.

4. Sharing Your Information

We do not share, sell, or rent your personal information to third parties, except in the following cases:

Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website and services. These providers are bound by confidentiality agreements to protect your data.
Legal Requirements: If required by law, we may disclose your information to comply with legal obligations, court orders, or government requests.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, but we will ensure that your data remains protected.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance user experience, analyze site traffic, and improve our website. Cookies help us remember your preferences and allow us to customise content according to your needs. You can control cookies through your browser settings.

6. Your Rights and Choices

You have the following rights regarding your personal information:

Access: You can request a copy of the personal data we hold about you.
Correction: You can request correction of any inaccurate or incomplete data.
Deletion: You can request the deletion of your personal information, subject to legal and contractual obligations.
Opt-Out: You can opt out of marketing communications at any time by following the unsubscribe link in emails or by contacting us directly.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your personal information, we securely delete or anonymize it.

8. Third-Party Links

Our website may contain links to third-party websites, applications, or services that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before sharing any personal information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, with the updated date indicated at the top. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or the handling of your personal information, please contact us at:

Grow POS Team
Email: [email protected]

By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.